Shipping: 1. Normally we use DHL for small orders and UPS for order over 100kg shippments , if you want other express please let us know. 2. We can ship to your logistic company free if you need. 3. We can ship with your express account, will save your time, no need you to clean the customs by yourself.
Package for cbd cartridge: 1. For order over 100pcs we will pack with foam. 2. For order under 100pcs we will pack with plastic tube.
Custom the cbd cartridge service is also available: 1) please send us your package picture/file or choose our package model picture; 2) the quotation will be sent to you according to the package material and quantity; 3) the digital sample package picture will be sent for you to check before the bulk making; 4) after you confirmed the package, will produce the bulk order.
The Shenzhen NICKVI Technology Co., Ltd. is a professional CBD cartridge manufacturer. We focus on CBD cartridge and offer high quality products from our own factory with the best price and quality . We produce CBD tanks , batteries , kits and all accessories under industry average cost and guarantee quality . With honesty , diligence , passion we believe we can build a nice relationship with you step by step. Nickvi engineer team welcome you to OEM/ODM, customized packaging is available. Nickvi QC is very strict with the quality, lower failure rate, we hope to build a long term business with you, not just one time; About the delivery time, <5K, 5days. 5K-30K, 10 days. >30K, 21 days. Welcome to visit our factory!
1. Sample availability&policy: Free sample with only $25 shipping cost. 2. Guarantees/warranties/terms and conditions: All tank less than 0.3% defective , 6 months guaranteed, we suggest you to test with your oil before the bulk order. 3. Export processing support: Any inquiry will be replied by our professional staff within 24hours. We will assist you in shippment,insurance and offering. 4. After sales service: 1) When you receive your package: ♥ please check if the package demaged or not, if yes, please take pictures and send to us, we will contact shipping company and check how to do better to avoid this problem; ♥ If the cartridge is broken, please take pictures and send to us, we will refund or replace you. ♥ If you have other issues about the order, please contact us, we will handle your feedback earnestly and we are ready to work out a satisfactory solution along with you. 2) For the defective products, please take pictures or videos, send to us, we will replace the new products to you. Any problems, just contact us :)
1.Customer: Will u tell me if my order will delay?
Answer: Yes, we will keep you informed if your order will be delayed by any reason ,everything will be under your control.
2.Customer: Will you push my order if I want them urgently?
Answer: Yes ,we will confirm delivery time before your order ,but if you need urgently we can arrange your order seperatly.
3.Customer: Are you able to call me if we have too many or complicate things to communicate?
Answer: Yes ,every sales do English train 3 times a week for this.
4.Customer: How do we place an order?
Answer: Comfirm product details with us and we will send a PI or set up a order on alibaba ,order confirmed once you finish the payment.
5.Customer: How do we make the payment?
Answer: We accept T/T wire, alibaba, Paypal, Western Union.
6.Customer: Is OEM/ODM available?
Answer: OEM/ODM is highly welcomed.
7.Customer: Can you clean the customs if I don't want to do it ?
Answer: Yes , we can clean the customs and pay the tax at our end ,you just need to receive.